Description
A variety of demographic, business, and government trends are contributing to rising out-of-pocket (OOP) healthcare expenses in the United States. Out-of-Pocket Healthcare Expenditures in the United States, 6th Edition examines these trends in detail, focusing on the financial aspects of OOP spending growth and quantifying the growth of OOP spending with forecasts of total expenditures and specialized healthcare financing.
Total Expenditures
The report examines past, current, and future levels of U.S. out-of-pocket healthcare expenditures both in total and as specific sub-groups (by type, by payment method, by elective vs. non-elective). Through the next five years, total consumer out-of-pocket expenditures for healthcare are expected to continue rising, with trends established over the past several years continuing through the foreseeable future. While the Covid pandemic of 2020 and 2021 caused a temporary pullback in consumer out-of-pocket healthcare spending, the historic trend resumed in 2022 and is expected to continue through the five year forecast period of this report.
The report presents the following data points:
- Growth of Consumer Out-of-Pocket Expenditures 2018-2028, in $ Billion
- How Consumer Out-of-Pocket Expenses Are Financed in 2022 (%) (Credit Cards, Cash or Check, FSAs, Loans or Lines of Credit, Healthcare Financing, HSAs)
- Consumer Out-of-Pocket Expenditures Paid with Specialized Healthcare Financing 2018-2028, in $ Billion
Types and Amounts of Expenses Financed
In 2023, U.S. consumers financed many different types of healthcare expenses. These can broadly be grouped into two categories: elective procedures including over-the-counter (OTC) medications and non-elective procedures including prescription drugs. These types of procedures are distinct, and discussed separately within the report.
Elective procedures are those that are not strictly necessary to address a medical condition. They are thus not covered by medical insurance and their utilization is discretionary on the part of the consumer. The amount of non-elective healthcare and prescription drug expenses financed by individual consumers varies widely, although a very large proportion of consumers must finance some expenditures. The report provides the following data:
- Methods of Financing Elective Procedures, 2022 (Credit Cards, Cash or Check, Healthcare Financing Programs, Loans or Lines of Credit)
- Average Share of Non-Elective Healthcare Expenses Paid Out-of-Pocket by Percentile of Total Health Spending, 2020
- Average Share of Non-Elective Healthcare Expenses Paid Out-of-Pocket by Type of Service, 2020 (Hospital, Outpatient, Office Based Visit, Prescription Drugs, Emergency Room, Dental, Home Health, Vision, Other Health Care)
- Distribution of Out-of-Pocket Healthcare Spending for the Average Person, 2020 (Hospital, Outpatient, Office Based Visit, Prescription Drugs, Emergency Room, Dental, Vision, Other Health Care)
- Drug Cost Coverage by Payor Type (Public, Private, Cash) 1965, 1985, 2000, 2005, 2010, 2020
Consumers Who Pay Out-Of-Pocket
Consumers from all socioeconomic groups are facing high out-of-pocket expenditures for healthcare. Certain groups are more vulnerable than others to having trouble paying their medical bills and represent a larger proportion of this spending. These include the uninsured and underinsured, Medicaid recipients, disabled persons, senior citizens, the mentally ill, obese persons, people suffering from drug or alcohol addiction, persons with chronic medical conditions. Out-of-Pocket Healthcare Expenditures in the United States, 6th Edition provides the following related information:
- Size of High Risk Groups for Out-of-Pocket Healthcare Expenditures, 2018-2028, in Millions of Persons (The Uninsured & Under-insured, Medicaid Recipients, The Disabled, Senior Citizens, The Mentally Ill, The Obese, Persons with Drug or Alcohol Addictions, Persons with Chronic Conditions)
- Comparative Sizes of High Risk Groups for Out-of-Pocket Healthcare Expenditures, 2018-2028, in Millions of Persons (The Uninsured & Under-insured, Medicaid Recipients, The Disabled, Senior Citizens, The Mentally Ill, The Obese, Persons with Drug or Alcohol Addictions, Persons with Chronic Conditions)
- Proportion of Adults under Age 65 with Chronic Conditions, 2023 (Privately Insured, Medicare or Medicaid, Uninsured, Other)
Expenditures by Type, Payment Methods, Elective vs. Non-Elective Procedures
Consumers in the United States utilize a variety of methods to pay for healthcare products and services, required in instances when payment is not made directly from a healthcare plan to the provider. The report examines expenditure by type, including direct payments and co-pays, and illustrates that the amount of out-of-pocket expenditures financed by consumers in the coming years will vary considerably between elective and non-elective procedures. Featured data include:
- Change in Consumer Out-of-Pocket Expenditures by Type 2018-2028, in $ Billion (Direct Payments, Co-pays, Total, Change [%])
- Proportion of Consumer Out-of-Pocket Spending by Type of Healthcare Expenditure, 2015, 2020, 2025 (Direct Payments, Co-pays)
- Change in Consumer Out-of-Pocket Expenditure by Payment Type, 2018-2028, in $ Billion (Credit Cards, Cash or Check, FSAs, Loans or Lines of Credit, Healthcare Financing Programs, HSAs, Total, Change [%])
- Proportion of Consumer Out-of-Pocket Expenditures by Payment Type, 2018, 2023, 2028 (Credit Cards, Cash or Check, FSAs, Loans or Lines of Credit, Healthcare Financing Programs, HSAs)
- Growth of Consumer Out-of-Pocket Expenditures for Elective vs. Non-Elective Procedures, 2018-2028, in $ Billion (Elective, Non-Elective)
- Change in Consumer Out-of-Pocket Expenditures for Elective Procedures That Are Financed, by Payment Type, 2018-2028, in $ Billion (Paid by Cash or Check, Financed, Total, Change [%])
- Proportion of Consumer Out-of-Pocket Spending for Elective Procedures That Are Financed (All Methods), 2018, 2023, 2028 (Paid by Cash or Check, Financed)
- Change in Amount of Consumer Out-of-Pocket Expenditures for Non-Elective Procedures That Are Financed, 2018-2028, in $ Billion (Paid by Cash or Check, Financed, Total, Change [%])
- Proportion of Consumer Out-of-Pocket Spending for Non-Elective Procedures That Are Financed (All Methods), 2018, 2023, 2028 (Paid by Cash or Check, Financed)
- Distribution of Out-of-Pocket Spending on Non-Elective Procedures for the Average Person, 2017 (Ill-defined conditions, Circulatory, Musculoskeletal, Respiratory, Endocrine, Nervous system, Cancers, Injury, Genitourinary, Digestive, Mental Illness, Other, Infectious diseases, Pregnancy and childbirth, Dermatological)
Market Drivers and Restraints
The strong growth in U.S. out-of-pocket spending is the result of a preponderance of market drivers, which are mitigated by relatively few market restraints. The report shows leading drivers and restraints of consumer out-of-pocket healthcare spending, in order of strength, across the market:
- Drivers & Restraints of the Consumer Out-of-Pocket Spending Market
- Drivers & Restraints of Direct Pay and Co-Pay Expenditures
- Drivers & Restraints of Credit Cards, Cash/Check, FSA, Loan/Line of Credit, Healthcare Financing Program and HSA Expenditures
- Drivers & Restraints of Elective Procedure Out-of-Pocket Expenditures
- Drivers & Restraints of Non-Elective Procedure Out-of-Pocket Expenditures
- Drivers & Restraints of Specialized Healthcare Financing
- Drivers & Restraints of Specialized Healthcare Financing for Elective Procedures
- Drivers & Restraints of Specialized Healthcare Financing for Non-Elective Procedures
Company Profiles
A large number of companies help consumers pay their out-of-pocket medical expenses and/or significantly influence those expenses. Most companies that provide patient financing focus on funding elective procedures, with a smaller number offering financing for non-elective therapies and providing other financial services. While companies participating in the credit card, and lines/lines of credit segment are numerous and do not specialize in healthcare products, the companies operating in the specialized healthcare financing are highly focused on financing medical and dental expenses. In general, the market is very dynamic, with many players entering and exiting. Out-of-Pocket Healthcare Expenditures in the United States, 6th Edition provides profiles of players in the market, noting history and lines of business, financial information, and relevant business operations. The companies profiled include:
- Ally
- Aurora Quick Care
- CareCredit
- CareSpot
- ClearBalance
- ClearGage
- Concentra
- Denefits
- E-Financing Solutions
- FastMed
- Lending Club Patient Solutions
- LendingUSA
- MinuteClinic
- NextCare
- PatientFi
- Prosper Healthcare Lending
- RediClinic/Rite Aid Virtual Care
- SimpleSelect Patient Finance
- Wells Fargo
Table of Contents
Chapter 1: Executive Summary
Out-of-Pocket Expenditures in the U.S. Healthcare Industry
Scope and Methodology
Out-of-Pocket Spending Summary
- Figure 1-1: Consumer Out-of-Pocket Expenditures, 2018-2028 ($ Billion)
- Table 1-1: Consumer Out-of-Pocket Spending Market Drivers and Restraints, 2023
- Figure 1-2: How Consumer Out-of-Pocket Expenses Are Financed in 2022, by Type Used (Cash or Check, Credit Cards, FSAs, Health Care Financing Programs, HSAs, Loans or Lines of Credit) (%)
- Figure 1-3: Consumer Out-of-Pocket Expenditures Paid with Specialized Healthcare Financing 2018-2028, ($ Billion)
Chapter 2: The U.S. Healthcare System in 2023
Healthcare System Overview
Background
Public Healthcare
Medicare
Medicaid
Veteran’s Administration
Children’s Health Insurance Program
Private Healthcare
Commercial Health Insurers
Blue Cross Blue Shield Plans
HMOs
Self-Funded Employee Health Plans
On Demand Healthcare
Urgent Care Centers
Retail Clinics
Other Healthcare Venues
Insufficient Focus on Wellness and Prevention
Cost Issues
U.S. Healthcare Spending
- Table 2-1: Percent of U.S. National Healthcare Spending by Category (Hospital Care, Physician and Clinical Services, Prescription Drugs, Clinical Services, Nursing Care Facilities, Home Healthcare), 2021
Effects of Covid
U.S. Costs vs. Peer Country Costs
- Figure 2-1: Percent of GDP Spent on Health by OECD Member, 1980-2021
High Cost Variation by City and Venue
Healthcare Inflation
Managed Care Cost Shifting
Effects on Consumers
Balance Bills
No Surprises Act of 2020
Prior Plan Approval
Staffing Shortages
Physician Shortages
System Errors and Inefficiencies
The Effect of the Economy
- Table 2-2: Key U.S. Economic Strength Measures, April 2023 vs. April 2022
Inflation
Widening Wage Gap
Reduced Savings Rate
Discontinued Stimulus Payments
Replacement of Workers by Technology
Forecasts
Disease Management and Wellness Programs
Regulation
- Table 2-3: Selected U.S. Federal and State Healthcare Oversight Bodies, 2023
Reimbursement Challenges
MACRA and Value Based Reimbursement
Payment for Approved Assays
Consumer Healthcare Information
Consumer Information Online
DTC Ad Spending
Personal Health Records (PHRs)
Lower Cost Medications
Generic Drugs
Private-Label OTC Medications
Rx-to-OTC Switches
Affordable Care Act
Individual Mandate Repeal
Association Health Plans
Short Term Limited Duration Insurance (STLDI)
Impact of the ACA on Out-of-pocket Expenditures
Impact of Covid
Diagnostic Tests
Vaccines
Sick Care
Life Expectancy
Chapter 3: U.S. Out-of-Pocket Expenditures
Types of Expenditures
Insurance Co-Payments
Direct Payments
High Deductible Health Plans
Premiums and Plan Fees
Payment Methods
Cash, Check or Money Transfer
Credit Cards
Loans and Lines of Credit
Medical Financing
Flexible Spending Accounts
Health Savings Accounts
Types and Amounts of Expenses Financed
Elective Procedures and OTC Medications
- Figure 3-1: Methods of Financing Elective Procedures, by Method (Cash or Check, Credit Cards, Healthcare Financing Programs, Loans or Lines of Credit), 2022 (%)
Non-Elective Procedures and Prescription Drugs
- Figure 3- 2: Average Share of Non-Elective Healthcare Expenses Paid Out-of-Pocket by Percentile of Total Health Spending, 2020 (%)
- Figure 3-3: Average Share of Non-Elective Healthcare Expenses Paid Out-of-Pocket by Type of Service (Dental, Emergency Room, Home Health, Hospital, Office Based Visit, Outpatient, Other Health Care, Prescription Drugs, Vision), 2020 (%)
- Figure 3-4: Distribution of Out-of-Pocket Healthcare Spending for the Average U.S. Person, by Type (Dental, Emergency Room, Home Health, Hospital, Office Based Visit, Outpatient, Other Health Care, Prescription Drugs, Vision), 2020 (%)
- Figure 3-5: Drug Cost Coverage, by Payor Type (Public, Private, Cash), 1965, 1985, 2000, 2005, 2010, 2020 (%)
Consumers Who Pay Out-Of-Pocket
- Table 3-1: Size of High Risk Groups for Out-of-Pocket Healthcare Expenditures, (The Disabled, Medicaid Recipients, The Mentally Ill, Millennials, The Obese, Persons with Chronic Conditions, Persons with Drug or Alcohol Addictions, Senior Citizens, The Uninsured & Under-insured), 2018-2028 (Millions of Persons)
- Figure 3-6: Comparative Sizes of High Risk Groups for Out-of-Pocket Healthcare Expenditures, by Group (The Disabled, Medicaid Recipients, The Mentally Ill, Millennials, The Obese, Persons with Chronic Conditions, Persons with Drug or Alcohol Addictions, Senior Citizens, The Uninsured & Under-insured), 2018–2028 (Millions of Persons)
The Uninsured and Underinsured
The Uninsured
- Figure 3-7: Percentage Distribution of Working Age Adults Who Were Uninsured for One or More Years, by Age (19-34, 35-49, 50-64), Race (Black, Latino/Hispanic, White), Income (<200% FPL, 200% FPL+), Health Status (Sicker, Not Sticker) and Region (Northeast, Midwest, South, West), 2022 (%)
The Underinsured
- Figure 3-8: Percentage Distribution of Working Age Adults Who Were Underinsured for One or More Years, by Income (<200% FPL, 200% FPL) and Health Status (Sicker, Not Sicker), 2022 (%)
Medicaid Recipients
The Disabled
Disabled Veterans
Millennials
Senior Citizens
The Mentally Ill
The Obese
Persons with Alcohol and Drug Addictions
Persons with Chronic Conditions
- Figure 3-9: Proportion of Adults Under Age 65 With Chronic Conditions, by Insurance Type (Medicare or Medicaid, Privately Insured, Uninsured, Other), 2023 (%)
Chapter 4: Consumer Out-of-Pocket Spending Forecasts in the U.S.
Forecasts
Total Expenditures
- Table 4-1: Consumer Out-of-Pocket Expenditures, 2018-2028 ($ Billion)
- Figure 4-1: Growth of Consumer Out-of-Pocket Expenditures, 2018-2028 ($ Billion)
Drivers & Restraints
- Figure 4-2: Drivers & Restraints of Consumer Out-of-Pocket Expenditures, 2023
Expenditures by Type
- Table 4-2: Consumer Out-of-Pocket Expenditures, by Type (Co-Pays, Direct Payments), 2018-2028 ($ Billion)
- Figure 4-3: Change in Consumer Out-of-Pocket Expenditures, by Type (Co-Pays, Direct Payments), 2018-2028 ($ Billion)
- Figure 4-4: Proportion of Consumer Out-of-Pocket Spending, by Type of Healthcare Expenditure (Co-Pays, Direct Payments), 2018, 2023, 2028 (%)
Drivers & Restraints
- Figure 4-5: Drivers & Restraints of Direct Pay and Co-Pay Expenditures, 2023
Payment Methods
- Table 4-3: Consumer Out-of-Pocket Expenditure, by Payment Type (Cash or Check, Credit Cards, FSAs, Healthcare Financing Programs, HSAs, Loans or Lines of Credit), 2018-2028, ($ Billion)
- Figure 4-6: Change in Consumer Out-of-Pocket Expenditure, by Payment Type (Cash or Check, Credit Cards, FSAs, Healthcare Financing Programs, HSAs, Loans or Lines of Credit), 2018-2028 ($ Billion)
- Figure 4-7: Proportion of Consumer Out-of-Pocket Expenditures, by Payment Type (Cash or Check, Credit Cards, FSAs, Healthcare Financing Programs, HSAs, Loans or Lines of Credit), 2018, 2023, 2028 (%)
Drivers & Restraints
- Figure 4-8: Drivers & Restraints of Credit Cards, Cash/Check, FSA, Loan/Line of Credit, Healthcare Financing Program and HSA Expenditures, 2023
Total Financing of Elective vs. Non-Elective Procedures
- Table 4-4: Consumer Out-of-Pocket Expenditures for Elective vs. Non-Elective Procedures, 2018-2028 ($ Billion)
- Figure 4-9: Growth of Consumer Out-of-Pocket Expenditures for Elective vs. Non-Elective Procedures, 2018-2028 ($ Billion)
Elective Procedures
- Table 4-5: Consumer Out-of-Pocket Expenditures for Elective Procedures That Are Financed, by Payment Type (Paid by Cash or Check, Financed), 2018-2028 ($ Billion)
- Figure 4-10: Change in Consumer Out-of-Pocket Expenditures for Elective Procedures, by Payment Type (Paid by Cash or Check, Financed), 2018-2028, ($ Billion)
- Figure 4-11: Proportion of Consumer Out-of-Pocket Spending for Elective Procedures That Are Financed (All Methods), by Method (Paid by Cash or Check, Financed), 2018, 2023, 2028 (%)
Drivers & Restraints
- Figure 4-12: Drivers & Restraints of Elective Procedure Out-of-Pocket Expenditures, 2023
Non-Elective Procedures
- Table 4-6: Amount of Consumer Out-of-Pocket Expenditures for Non-Elective Procedures That Are Financed, by Payment Type (Paid by Cash or Check, Financed), 2018-2028 ($ Billion)
- Figure 4-13: Change in Consumer Out-of-Pocket Expenditures for Non-Elective Procedures, by Payment Type (Paid by Cash or Check, Financed), 2018-2028 ($ Billion)
- Figure 4-14: Proportion of Consumer Out-of-Pocket Spending for Non-Elective Procedures That Are Financed (All Methods), by Payment Type (Paid by Cash or Check, Financed), 2018, 2023, 2028 (%)
- Figure 4-15: Distribution of Out-of-Pocket Spending on Non-Elective Procedures for the Average Person, by Procedure (Cancers and Tumors, Circulatory System, Dermatological, Digestive, Endocrine, Genitourinary, Ill Defined Conditions, Infectious Diseases, Injury and Poisoning, Mental Illness, Musculoskeletal, Nervous System, Pregnancy and Childbirth, Respiratory, Other), 2017 (%)
Drivers & Restraints
- Figure 4-16: Drivers & Restraints of Non-Elective Procedure Out-of-Pocket Expenditures, 2023
Chapter 5: Specialized Healthcare Financing
Introduction
Patient Population
Improving Collections
Market Expansion
Customer Satisfaction
Types of Procedures Financed
Elective Procedures
- Figure 5-1: Share of Medical Procedure Financing Market, by Major Segment (Chiropractic Services, Cosmetic Dentistry, Cosmetic Surgery, Fertility Treatment, Hair Restoration, Vision Correction, Weight Loss Surgery, Others), 2023
Cosmetic Surgery
- Table 5-1: Cosmetic Surgical Procedures Offered in the U.S., by Type (Invasive, Minimally Invasive, Non-Invasive), 2023
Cosmetic Dentistry
Chiropractic Services
Fertility Treatments
- Table 5-2: Fertility Treatments Offered in the U.S., 2023
Weight Loss Surgery
- Table 5-3: Leading Weight Reduction Surgeries Offered in the U.S., 2023
Vision Correction
Hair Restoration
Other Procedures
Non-Elective Procedures
Types of Products
Costs to Consumers
Costs to Providers
Usage and Acceptance
Industry Exits
Chapter 6: Specialized Healthcare Financing Forecasts
Total Expenditures
- Table 6-1: Consumer Out-of-Pocket Expenditures Paid with Specialized Healthcare Financing, 2018-2028 ($ Billion)
- Figure 6-1: Growth of Consumer Out-of-Pocket Expenditures Paid with Specialized Healthcare Financing, 2018-2028 ($ Billion)
Drivers & Restraints
- Figure 6-2: Drivers & Restraints of Specialized Healthcare Financing, 2023
Elective Procedures
- Table 6-2: Segmentation of Selected Medical Finance Companies in the U.S., 2023
- Table 6-3: Consumer Out-of-Pocket Elective Procedure Expenditures Paid with Specialized Healthcare Financing, 2018-2028 ($ Billion)
- Figure 6-3: Growth of Consumer Out-of-Pocket Elective Procedure Expenditures Paid with Specialized Healthcare Financing, 2018-2028 ($ Billion)
Drivers & Restraints
- Figure 6-4: Drivers & Restraints of Specialized Healthcare Financing for Elective Procedures, 2023
Non-Elective Procedures
- Table 6-4: Consumer Out-of-Pocket Non-Elective Procedure Expenditures Paid with Specialized Healthcare Financing, 2018-2028 ($ Billion)
- Figure 6-5: Growth of Consumer Out-of-Pocket Non-Elective Procedure Expenditures Paid with Specialized Healthcare Financing, 2018-2028 ($ Billion)
Drivers & Restraints
- Figure 6-6: Drivers & Restraints of Specialized Healthcare Financing for Non-Elective Procedures, 2023
Key Players
- Table 6-5: Leading Providers of Specialized Healthcare Financing, by Company (Ally, CareCredit, ClearBalance, ClearGage, GreenSky, Lending Club, Lending USA, Prosper Healthcare, Wells Fargo, Others), 2022 ($ Billion)
- Figure 6-7: Market Positions of Leading Providers of Specialized Healthcare Financing, by Company (Ally, CareCredit, ClearBalance, ClearGage, GreenSky, Lending Club, Lending USA, Prosper Healthcare, Wells Fargo, Others), 2022 (%)
Chapter 7: Efforts to Contain Out-of-Pocket Spending
Introduction
Industry
Tele-Health
Mobile Health
Artificial Intelligence
Chatbots and ChatGPT
Future Applications
Consumer Education
Government
Federal Government
Inflation Reduction Act
State Governments
Premium Rate Review
Reference-Based Pricing
Cost Growth Benchmarks
Reblancing
CalAIM
Consumer Groups, Community Organizations and Others
Chapter 8: Company Profiles
Ally
History and Lines of Business
Financial Information
Relevant Business Operations
Aurora Quick Care
History and Lines of Business
Financial Information
Relevant Business Operations
CareCredit
History and Lines of Business
Financial Information
Relevant Business Operations
ClearBalance
History and Lines of Business
Financial Information
Relevant Business Operations
ClearGage
History and Lines of Business
Financial Information
Relevant Business Operations
Concentra
History and Lines of Business
Financial Information
Relevant Business Operations
Denefits
History and Lines of Business
Financial Information
Relevant Business Operations
E-Financing Solutions
History and Lines of Business
Financial Information
Relevant Business Operations
FastMed
History and Lines of Business
Financial Information
Relevant Business Operations
GreenSky/Goldman Sachs
History and Lines of Business
Financial Information
Relevant Business Operations
Lending Club Patient Solutions
History and Lines of Business
Financial Information
Relevant Business Operations
LendingUSA
History and Lines of Business
Financial Information
Relevant Business Operations
MinuteClinic
History and Lines of Business
Financial Information
Relevant Business Operations
NextCare
History and Lines of Business
Financial Information
Relevant Business Operations
PatientFi
History and Lines of Business
Financial Information
Relevant Business Operations
Prosper Healthcare Lending
History and Lines of Business
Financial Information
Relevant Business Operations
RediClinic/Rite Aid Virtual Care
History and Lines of Business
Financial Information
Relevant Business Operations
SimpleSelect Patient Finance
History and Lines of Business
Financial Information
Relevant Business Operations
Wells Fargo
History and Lines of Business
Financial Information
Relevant Business Operations